San Rafael, California
Not resolved
1 comment

Their new approach is to "Ban" me from the nearest dealership who can't seem to find

what's wrong with my car (continually)...The Service Manager at Sonnen VW San Rafael "Dave" claims I was "abusive to his staff in front of other customers" even though there was no one there when I tried to pick up my car; when they said it was ready and then it wouldn't start...OOPS!!!

Interesting tactic, considering I would be happy just to have the car run, and they are in clear violation of the CA Lemon Law statute"(2) the vehicle is out of service by reason of repair of nonconformities by the manufacturer or its agents for a cumulative total of more than 30 calendar days since delivery of the vehicle to the buyer."

Reason of review: ALL of the Above.

Monetary Loss: $25000.

Preferred solution: Lemon Law Replacement of Car.

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Continue to be stonewalled despite overwhelming evidence to the contrary...Lemon Law Lawyer taking case for free....Service manager Dave Grindahl at Sonnen VW in San Rafael Marin CA is incompetent and a the emissions testing cheating software is on other models as well and i can prove it.

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