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  • Nov 04, 2014
  • Dealers
  • Branchburg, New Jersey
  • 2014 Volkswagen Jetta Sportwagen
  • 21
  • REVIEW RATING 4/5

1,900 miles and the car makes a thunderous thrum when I brake from 70mph. Took it to Open Road VW of Bridgewater and they said noise is from the transmission and suggested I don't drive the car. I then went to Princeton VW (place I bought the car) and they said it is normal for the car to rumble when braking. I also have a '13 Sportwagen and do not have this issue and have owned VWs in my past so... Read more

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  • Oct 19, 2014
  • Dealers
  • Auto Malfunctions
  • 20
  • REVIEW RATING 3/5

My issues is quite lengthy and better explained either in a conversation or in a formal letter to someone of authority at VW. If concerns a recent expensive repair replacing my timebelt and subsequent malfunctions that 1) according to non-VW mechanics are due to "botched" time belt work and 2) according to my VW dealer are due to additional needed expensive repairs. Would you please provide me... Read more

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  • Aug 27, 2014
  • Dealers
  • Morgan City, Louisiana
  • Tow Truck Waiting Time
  • 20
  • REVIEW RATING 4/5

This is not want I was told of VW this is just not how you keep a customer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!   I am still very irritated with the level of service I have experienced through calling Volkswagen Customer Care. I hope that this will be resolved quickly and to both mine and my husband's satisfaction. The concept of having to wait up to four hours for a tow truck while my eight month... Read more

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  • May 14, 2014
  • Service Centers and Customer Services
  • Reston, Virginia
  • Windshield Replacement Appointment
  • 43
  • REVIEW RATING 4/5

I parked my VW2014 Tiguan SE bought just two weeks ago in the parking lot outside my office. After working for 4 hours I came out to find that the rear window was shattered! At the first sight I thought it was hit by external force, but after fully checked, I could found no signs, there weren’t any rocks, or tree branches and any unusual objects around and inside the car, and there wasn’t any... Read more

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  • Apr 17, 2014
  • Auto Financing
  • Unfair Lease
  • 44
  • REVIEW RATING 4/5

I returned my leased Volkswagen early to lease another Volkswagen. Old Lease: 36 months for 36,000 miles. At the time of return: 24 months - 34,000 miles - Payments were made for 36 months (fully paid off). 24 months by me and the 12 months by the dealer (technically me since i'm paying extra than I have to on the new lease). I am getting screwed by both the dealer and VW credit. VW credit is... Read more

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  • Sep 06, 2013
  • Dealers
  • Tire Replacement
  • 15
  • REVIEW RATING 2/5

I drive a 2012 Volkswagen CC. My vehicle has about 38000 miles on it. I have now replaced 3 tires and the two front tires 6 months later need to be replaced again due to cupping.The service department also suggested I have an alignment done which I plan to do with new tires being placed on this week. I haven't had as much trouble with tires until this model. I owned a Passat prior to this car and... Read more

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  • Aug 23, 2013
  • Auto
  • Jamnagar, Gujarat
  • Volkswagen Jetta
  • 24
  • REVIEW RATING 5/5

Register below problem that we have faced with VW and let us know the site names : 1) Car comparison companies 2) Consumer forums on net We wish to bring to your kind attention recent problem that we have facted with Volks Wagaon,Jeeta brand. 1)Car owner : Rasiklal C Shah 2)VW Model : Jetta 3)Kms run :75,000 4)Problem : Car was send for 75,000 km service to Automak Motors Pvt Ltd,... Read more

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  • Jul 30, 2013
  • Dealers
  • Gatineau, Quebec
  • Car Repair
  • 34
  • REVIEW RATING 2/5

Absolutely unprofessional ! Had to come 3 times to fix one problem. And 3 times to fix another one. Did not keep a word. When I contact general manager, I have been told to go to court if I wanted. Very rude guy. They made a break inspection and forgot to tighten two bolts! It was dangerous for the life of my family. After that they made an inspection related to check engine. I ask them how long... Read more

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  • Jul 26, 2013
  • Dealers
  • Woolloongabba, Queensland
  • Volkswagen Touareg
  • 2
  • 2
  • 56
  • REVIEW RATING 2/5

Bought a VW Touareg $75k + it has been a nightmare car, VW are refusing to repair it and keep saying they cant find the faults. - Windows go up and down on their own, - sometimes the key jumps out and it wont turn off. - The rear tail lights fault intermittently ( it spent 8 days in the shop with VW saying it was fine) - interior ;and foot well lights fall out. - sticks in second gear - pain was... Read more

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  • Jul 18, 2013
  • Auto Financing
  • Extended Warranty
  • 79
  • REVIEW RATING 4/5

I paid off my 2013 vw beetle i bought from vw of orange park. I had purchased the gap and extended warranty and paid it in full after owning the car for a month. I filled out and signed the refund request on 6/6/2013. The finance guy at vw chris, said it would be processed in 10 days. 30 days later, still no refund. I went back and it was never submitted. I signed and got a copy again at the... Read more

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